Where are Haiko Natural products made?
All our products are formulated and manufactured in Colombia using natural botanicals and active ingredients.
Are your products cruelty free?
Yes — Haiko Natural never tests on animals. We are 100% cruelty free.
Do you ship internationally?
Yes, we ship worldwide via DHL Express. Delivery time is typically 3-5 business days.
How long does shipping take?
Orders placed before 2 PM (CET) ship the same business day. Delivery is 2-4 business days with DHL Express.
Can I return or exchange a product?
You can return or exchange within 30 days of receiving your order, as long as the product has not been used.
Do you offer wholesale pricing?
Yes — we have special pricing for beauty professionals, salons, spas and retailers. Visit our Wholesale page to request a quote.
Are your products paraben free?
Yes — Haiko Natural products are paraben free, sulfate free and formulated with skin-friendly natural ingredients.
How should I store my products?
Store in a cool, dry place away from direct sunlight to preserve the active ingredients.